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All prices in this price list are approximate and are given without VAT. Price will be calculated based on the specific order. To order services use Sales contact. Trainings are in Czech language, but in case of interest we can prepare English training. Contact us, please.

TrainingNameLengthPrice per person
Product Usage Basics 4 hours

Free of charge

Design of Control Systems 2 days 8 000 CZK(approx. 290EUR)
Control System Implementation 3 days 12 000 CZK(approx. 430EUR)
Control System Integration1) 1 day 5 000 CZK(approx. 180EUR)
Service action (unscheduled)2)ItemPrice
Fix fee 5 000 CZK(approx. 180EUR)
Transport4) 8 CZK/km(approx. 0.3EUR)
Work 490 CZK/(man x hour)(approx. 18EUR)
Service action (scheduled)3) Transport4) 8 CZK/km(approx. 0.3EUR)
Work 490 CZK/(man x hour)(approx. 18EUR)

1) Control System Integration are series of trainings on the integration to several subsytems (HVAC, ESS, fire protection systems, entrance systems, communication systems, irrigation system and so on). Training length and price is related to one training of series. It is possible to combine more trainings of the series. We can prepare a quotation for you.
2) Unscheduled service action is designated to urgent cases. It counts with start of work at the site within 24 hours.
3) Scheduled service action is based on free resources capacity. Scheduled action is possible to be realized within 1-4 weeks approx. It depends on action scope.
4) The cost of transport depends on the total distance to the site and back.

All documentation is attached to particular product pages and in Download section. You will get access to all detailed documentation, when you will be classified into dealer category (read About Shopping). Contact our Sales, please.

Training

  • We will train you on the basics of using Sator products for free.
  • We will realize training for you according to your requirements in following areas:
    • Control systems design
    • Control systems implementation
    • Control system integration with subsystems like HVAC, ESS, fire protection systems, entrance systems, communication systems, irrigations systems and so on.

Our trainings are in Czech language, but we can prepare English version on your request. You can order training on Sales contact. You can find approximate prices of trainings in service price list.

Helpdesk

In case of issues, questions or requests on the installation and use of our equipment, you can use our helpdesk. Helpdesk operator will find a solution for you question, issue or request. Or he will find suitable competent person and forward your question, issue or request. Our engineers will adwise you of theirs experience to solve non-standard situation when installing or operating the system. Alternatively we can offer you our services that solve your issue or request.

Sator Product Service and Replacement

In case of failure of Sator product during warranty and post-warranty period we will send you replacement first. You can replace it in installation and than return corrupted or damaged product, that will be processed by warranty procedure. For details about procedure contact our Support, please.

Service Action at the Installation Site

To help you with installation issues also in place of your installation we will schedule service action for you. Also we are able to help you in urgent situations. Contact our helpdesk, please. You can find approximate prices of service action in our service price list. Service action in foreign countries will be assessed individually.  

Software and Configuration Accessories

To support using of our products we provides control systems additional software and configurations. These accessories will help you to configure, startup test and manage your system. You can find these accessories here (TODO).